Greetings! I hope things are going well for you. Hopefully you had a great summer, both personally and in your business. During my summer reading I came across a great tip for using the telephone more effectively.
In his book, Success Is Not An Accident, Tommy Newberry suggest 5 ways to control your phones calls.
Minimize Telephone Mediocrity
- Before you call, jot down the points you want to cover.
- Be prepared to cut off the conversation quickly by acknowledging how busy you know the other person is.
- Do easy, mindless jobs while on the phone, such as signing letters or organizing your desk.
- When possible, check you messages and return all necessary calls at the same time. Limit phone usage to a couple of specific periods during the day. You''ll immediately become aware of the extra time and mental energy this frees up.
- Practice the phone-management Golden Rule: When you call someone else, value their time by asking, "Is this a good time?" Don''t assume they have time to talk to you, and never interrupt simply because you want to chat.
Those are great suggestions from Mr. Newberry. He's a great "life coach" and terrific author.
Success Is Not An Accident, and neither is a well running telephone system. If you need help with your business telephone system, network cabling, or background music system, I hope you will contact us at North Florida Communications.
Sincerely,
Larry Nazworth
Gainesville: (352)224-3040
Ocala: (352)547-3230
Jacksonville: (904)562-2100