Windstream & Earthlink to Merge

Telecom giants Windstream & Earthlink have announced a merger in a $1.1 billion dollar agreement. Once the deal goes through, Windstream shareholders will hold 51 percent, and Earthlink shareholders will own 49 percent of the new company. The combined company will retain the Windstream name.

What does this mean for telephone users is in North Florida? It remains to be seen. While both companies have a presence in our part of the country, Earthlink has a lot fewer customers than Windstream. It seems that as a communications company gets bigger, customer service suffers for the end users.

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